Pricing and billing
All pricing depends on the project and work that is requested. Please complete the Request for Web Site, Request of Office Support or contact me to discuss your project and get a quote.
PER PROJECT
Web site creation and design is priced on a per project basis because each site is unique and the scope of the work varies greatly. Pricing of office services also depends on the work requested. Project work normally required 50% payment up-front before work commences
Changes in scope of work may result in changes in quoted price.
PER HOUR
Hourly billing is done in quarter hour increments after a one
hour minimum charge.
Web Site Maintenance - $45 per hour
Office Services - $30 per hour
PER MONTHLY
Monthly retainer options will save you 10-15% off the hourly price. The advantage is that you are guaranteed the agreed monthly hours at a reduced price plus it provides you with flexible business support during the month. Payments for the monthly option are required in advance, by the first of the month to which the hours apply. Web maintenance retainers applies to tasks like small daily updates and changes. It does not apply to new content, or new pages.
- Option 1 - 10 hours per month - 10% off the hourly rate.
- Option 2 - 20 or more hours per month - 15% off the hourly rate.
Hours in excess of your contracted Monthly Retainer level will be billed at the discounted rate for your contracted level. Unused retainer hours will not be carried forward or refunded.
Terms and Conditions
A signed agreement is required before any work begins, along with any pre-payment requirement. Final payment is due prior to release of work and/or final publication of a web site.
PROOFING / ERRORS OF OMISSIONS
Final proof reading its the responsibility of the client.
Any errors noted within 48 hours form delivery will be corrected
free of charge.
Important Additional Information
ADDITIONAL BILLABLE INFORMATION
Additional expenses may be incurred during the course of completion of your project including, but not limited to, shipping and postage expenses, stationary, special software purchased at your request, etc. This will be discussed with you in advanced and will be charged at cost.
All estimates are provided after an initial consultation and review of your project. Any additional work requested or changes made in the initial request will result in additional charges. Estimates are provided to the best of my ability. Actual billing will be based on actual work required. Differences in excess of 20% will be discussed with the client prior to completion. In the case of building an initial web site, a flat fee cost will be provided which will change only if the client changes the initial site requirements.
RUSH, WEEKEND, HOLIDAY SERVICE
"Rush Service" of 48 hours or less or weekend and/or holiday service will be subject to a 25% surcharge based on the final normal cost of work or project. Turnaround for all jobs will be quoted at the same time as the price quote. A "Rush Service" charge will also apply if work is required prior to quoted turnaround.
ILLEGIBLE OR POOR QUALITY SOURCE MATERIAL
Illegible or poor quality source material is subject to an additional 25% fee. This will be discussed upfront before work begins.
INVOICING
Invoices for monthly retainer services are sent two weeks prior to the first of the month and due and payable prior to the first of the month in order for work to commence. Payment terms on balances due are strictly NET 30 and prior to delivery of finished project for office service or publication of a web site.
METHOD OF PAYMENT
Payments are accepted by check, money order or PAYPAL.